Shopping centre TRIO, Aleksanterinkatu 18, Lahti
Opening hours: Mon–Fri 9 am–6 pm, Sat 10am–4 pm
Tel. +358 600 393 949  (€2/min+ standard network rate)

Ticket sales services and purchising information
Opening hours: Mon–Sat 9 am–9 pm, Sun 10 am–6 pm (exceptions possible on public holidays).
Tel. +358 600 900 900 (€2.00/min+ standard local network/mobile rate). Ticket Outlets and R-kiosks
At outlets and R-kiosks tickets can be purchased and reserved tickets can be collected.

Sibelius Hall Box Office
Open only on concert days an hour prior to the show until the beginning of the concert.

Group sales
Opening hours: Mon–Sat 9 am–7 pm
Tel. +358 600 413 145 (€2/min+ standard network rate)

Cloakroom fee is €3/person. Children under 7 years are for free. In children´s events the fee for children (7–15 years old) is €1/child. Cloakroom opens an hour prior to the concert.

Cloakroom fee can be paid in advance when buying tickets from Trio and Sibelius Hall Box Office. When paying it in advance, the fee is only €250/person.

Changing or returning tickets
Tickets cannot be returned or changed to other concerts.

Tickets for wheelchairs and walkers
The 12 wheelchair spaces in the Main Hall are located in the last row (23) of the stalls. Tickets for the wheelchairs and walkers can be bought at Trio and at all other outlets and also at Sibelius Hall Box Office.